Terms of Service
Last updated: September 2026
User Content
You retain ownership of the original text and story ideas you create on Doodara. AI-generated illustrations are provided to you under a license rather than transferred to you. Free plans cover personal use only — reading, sharing, and printing for yourself and your family — and do not include commercial rights. Commercial rights are granted in two ways: a one-time single-book unlock, which covers only the book it was purchased for, and a paid plan (Pro and above), which covers every book on your account. With either, you may sell your books, self-publish them, or use them commercially.
Refunds
Payments to Doodara are non-refundable except where this section or the law says otherwise.
Seven-day guarantee on your first paid plan. If you are subscribing for the first time and change your mind, we refund the charge in full within 7 days of it being taken, provided you have not yet used what it bought: no credits from that plan's allotment have been spent, and no book has been exported or downloaded — as a PDF, as an EPUB, or as image files — since the plan started. Both of those are recorded on your account, so this is something we can check rather than argue about. Generating anything at all spends credits, so in practice the guarantee covers the person who subscribed and then never got started. It applies once per customer, to monthly and yearly plans alike, and it does not apply to a plan you have held before, to a renewal, to the one-time purchases below, or to an account we have terminated for breaching our Acceptable Use Policy — a prompt we refuse costs no credits, and that is not going to be a route to a refund.
Outside that guarantee, we do not refund a change of mind, a period you have already been able to use, or credits that have been spent — a subscription grants credits and unlocks generation immediately, and a printed book is manufactured to your individual order. We do refund, without you having to ask twice, a charge that was duplicated or taken in error, and any amount charged after a cancellation had already taken effect. If a fault on our side stopped you using something you had paid for, tell us and we will make it right, normally by restoring the credits or extending the period.
Statutory rights are unaffected. If you are a consumer in the EU or the UK you have a 14-day right to withdraw from a distance contract; for digital content and services delivered immediately that right ends once performance has begun with your consent, which is what happens when you place your first generation. Printed books are made to your specifications and are exempt from that withdrawal right, but a book that arrives damaged, misprinted, or materially different from what you approved will be reprinted or refunded in full — tell us within 30 days of delivery and send a photo. Where your local consumer law gives you a stronger right than this section, that law applies.
To request a refund, email hello@doodara.com from the address on the account. If a charge looks wrong to you, please write to us before raising a chargeback; we can almost always resolve it faster than your bank can.
